Customer Service

August Bank Holiday Opening Times 2022

England, Wales, Scotland and Northern Ireland

England, Wales, Scotland and Northern Ireland

With the Summer Bank Holiday approaching, we would like to inform you of our opening and closing times, and also our Out of Hours Emergency contact details.

Date Opening Hours
Saturday 27th August  09:00 - 12:00
Monday 29th August (Summer Bank Holiday) 09:00 - 16:00
Tuesday 30th August 08:30 - 18:00

Please Note: We will be delivering to customers in Scotland on Monday 29th August. Deliveries will not take place on this date for customers in England, Wales and Northern Ireland. Regular service will resume from Tuesday 30th August.

We can be contacted via the following ways:

Tel: 0844 736 2287

Email: customerservice@phoenixmedical.co.uk

Fax: 0844 736 2289

When our Customer Service centre is closed, we offer an out of hour’s emergency service during this period.

Please note: The emergency service is subject to a minimum £75 call out charge.

Local Depot Emergency Contacts:

You can contact us on the following numbers, please select the number nearest to your location.

Aberdeen
0844 736 9975

East Kilbride
0844736 9976

Belfast
0844 736 9978

Wrexham
0844 736 9979

York
0844 736 9981

Cardiff
0844 736 9982

Birmingham
0844 736 9983

St Albans
0844 736 9984

Swanley
0844 736 9985

Portsmouth
0844 736 9986

Plymouth
0844 736 9987

Runcorn
0844 736 9993

Norwich
0844 736 9995