With the Christmas and New Year period approaching, we would like to advise you of our opening and closing times for the Festive period, and also our Out of Hours Emergency contact details.
Note: There will be no deliveries on any of The Bank Holidays or Saturday 1st January 2022.
| Date | Event | Customer Service open/closed |
|---|---|---|
| 24th December | 08:30 - 16:00 | |
| 25th December | Christmas Day | CLOSED |
| 26th December | Boxing Day | CLOSED |
| 27th December | Substitute Bank Holiday | CLOSED |
| 28th December | Substitute Bank Holiday | CLOSED |
| 29th December | 08:30 - 16:00 | |
| 30th December | 08:30 - 16:00 | |
| 31st December | 08:30 - 16:00 | |
| 1st January 2022 | New Years Day | CLOSED |
| 3rd January | Substitute Bank Holiday | CLOSED |
| 4th January | Public Holiday (Scotland Only) | 08:30 - 18:00 |
Normal hours will resume from the 5th January 2022.
Please note that when our Customer Service Centre is closed there is an Out of Hours Emergency service available for Hospital Customers throughout the Christmas period. You can contact us on the following numbers, please select the number nearest to your location. For non-urgent enquiries please email us on customerservice@phoenixmedical.co.uk and we will respond to you as soon as we are open.
Local Depot Emergency Contacts:
You can contact us on the following numbers, please select the number nearest to your location.
Aberdeen | East Kilbride | Belfast | Wrexham | York | Cardiff |
Birmingham | St Albans | Swanley | Portsmouth | Plymouth | Runcorn |
Norwich |
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