What We Do

General Practice

PSUK, part of the PHOENIX UK Group, is the largest dispensing doctor membership organisation in the UK and the largest pharmaceutical supplier to over 6,500 prescribing only practices, dentists and family planning clinics, including Brook and Virgin Care. Our extensive knowledge of the marketplace ensures that we offer our members the most innovative solutions, using our purchasing power to optimise procurement and increase profitability. Ever mindful of the demands of general practice and the need to improve access, quality, reduce costs and increase profits, we have developed relationships with our members that transcends the traditional wholesale relationship and is based on added value and support.

IT solutions

Our integrated innovate ordering tool saves time, increase profitability, allows you to control your purchasing and improves business efficiency. In partnerships with emis health, we are an exclusive provider of ProScript Connect, A Dispensary Management System with built-in patient medical records and invaluable functionality to assist in the effective management of your dispensary. All systems are backed up by support teams, so there will always be somebody immediately available at the end of the phone to support.

Profit growth

We use market intelligence and sophisticated data analysis alongside an array of competitive wholesale discounts, a market leading generics scheme, loyalty rebates and deals to help make our members’ practices more profitable and more efficient allowing more time to focus efforts where it counts.

Clinical support

We lead the way in developing practical solutions to help members deliver against the service agenda. With an increasing focus on clinical pharmacists in the GP setting, we can provide support by placing a pharmacist in your practice. We offer a number of options to suit your needs. You can choose how much or how little you want to use.

Customer excellence

We provide practice tools to help general practice deliver exceptional service to customers and patients, from a bespoke membership digital dashboard, dedicated regional manager and support advisor and a range of practice resources and essentials.

Cutting edge training solutions

Our experience learning and development professionals are dedicated to bringing the highest quality and most relevant free training and to members of your teams in the shape of study days and Protected Learning Time events across the country. We also partner with Accord Academy to provide a Learning Management System. 

An extensive range of non-pharma lines

Our customers have access to a huge range of medical supplies. We work with market leading manufacturers offering everything you need to equip your treatment of waiting room and pride ourselves on loyalty rebates, a fast comparison service and a price promise.

Want to know more?

If you would like to know more about how PHOENIX works with general practice

Contact PSUK Contact Head Office